The Joint Commission accredits and certifies more than 20,500 health care organizations and programs in the United States. The gold seal is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards that lead to safer, more effective medical care.
Patients with any concerns may contact the Joint Commission by calling (630) 792-5800, or visiting https://www.jointcommission.org/contact-us/.
Doctors Memorial Hospital was last surveyed on April 23, 2019 and the results of the report can be viewed by clicking on the Joint Commission Report – 04232019.
Information about Doctors Memorial Hospital’s last survey can always be found on the Joint Commission website at
https://www.qualitycheck.org/quality-report/?bsnId=371637.
What is Corporate Compliance
Our compliance team supports Doctors Memorial Hospital’s values of Integrity & Excellence by ensuring we do the right things in the right ways. Their job is to prevent any illegal or unethical behavior, stop and fix such behavior and respond to concerns and inquiries regarding:
- Fraud, waste or abuse
- Non-compliance with laws, rules and regulations
- Non-compliance with Doctors Memorial Hospital policies under which we operate
- Violations of our Code of Conduct and Business Practice Guide
How to contact the Compliance Team
We encourage our colleagues to bring forward information and/or complaints about potential violations. Colleagues who would like to report a concern can:
- Call our Compliance Officer at (850)-547-8001
- Compliance@doctorsmemorial.org
- Submit a note in the suggestion box in the lobby
If you feel comfortable doing so, colleagues are encouraged to resolve issues, whenever possible, by talking with your supervisor, department manager or any member of the Doctors Memorial Hospital executive leadership team.
Callers using the Compliance Helpline may remain anonymous. All information shared will be held in confidence to the fullest extent possible and/or allowed by law. No retribution or retaliatory actions may be taken against a colleague for reporting suspected violations.